Streaming or chat errors
A response starts and cuts off, the stream errors mid-reply, the typing indicator never clears, or chat throws a generic error.
Likely causes
- A transient network drop interrupted the streamed response.
- The workspace ran out of credits, or the sender reached their monthly cap, partway through a turn.
- The model provider returned an error or timed out.
- The conversation tab fell out of sync after the URL changed on the first message.
- A very long input or attachment exceeded what the model could process.
Step-by-step fix
- Stop and retry
If a stop button is visible, click it, then resend the message. If the typing indicator hangs, reload the conversation and try again. Most single-turn stream errors are transient and clear on retry.
- Check credits and caps
A turn that cuts off mid-stream often means the balance hit zero or the user reached their monthly cap during generation. Confirm at Settings → Usage & Billing. See Credit / quota issues.
- Confirm the model and key
- Reopen the conversation
The chat page updates its URL after the first message without remounting. If the sidebar points at a stale row, click New Task and reopen the correct conversation from history.
- Reduce the input size
If the error only happens on large messages or attachments, shorten the prompt or split the attachment. See Files in chat.
Where to look
- Conversation — reopen the chat to read any inline error attached to the failed turn.
- Usage & Billing — /settings/usage-billing for balance and caps.
- API keys — /settings/api-keys to confirm the provider key is valid.