Introduction
Welcome. This section is for understanding what TeamMate is and how it works before you start clicking around. If you’d rather just start clicking, jump to Getting started — you can come back here whenever a concept stops making sense.
What you’ll find here
| Page | What it answers |
|---|---|
| What is TeamMate? | One-page picture of the product and what teams use it for. |
| How it works | The pieces (workspace, agents, channels, knowledge) and how they fit together. Includes a small architecture diagram. |
| Quick start (5 min) | A compressed tutorial — sign up, send one message, see a reply. The shortest possible “I’ve used it once” path. |
| Core concepts | One-page-per-term explanations of the words used throughout the rest of the docs. |
Who this section is for
- Curious prospects — you’ve heard about TeamMate and want a 10-minute overview before pitching it internally.
- New workspace admins — you’ve just got access and want to understand the building blocks before configuring anything.
- Anyone reading another docs page — when a term feels overloaded (“is a task the same as a workflow?”), the Core concepts subpages are the place to come back to.
What this section is not
- It is not a tutorial. There are no numbered steps you follow to a working result. For that, read Getting started.
- It is not a feature reference. For that, jump straight to Chat, Agents, Knowledge bases, Workflows, etc.
Suggested reading order
If you’ve never seen TeamMate before, the cleanest path through this section is:
- What is TeamMate? — 2 minutes.
- How it works — 5 minutes.
- Quick start (5 min) — clicks. Actually use the product.
- Skim Core concepts when you hit a new term anywhere else in the docs.
Where to next
- Done with the overview? → Getting started walks you through your first agent, workflow, and scheduled task.
- Want a real-world recipe? → Guides ships end-to-end use cases (SDR that books meetings, invoice intake, account research, etc.).
- Looking for a feature reference? → Chat · Agents · Knowledge bases · Workflows · Tasks.