Government & public sector

Government agencies and public-sector organizations use TeamMate to make information easier to find, handle routine requests at scale, and keep internal teams running — all grounded in official documents with humans approving anything that matters.

Where teams use it

• Citizen-facing service — answer common questions from official content on your website or messaging channels, with guardrails and hand-off. See Help center Q&A bot and Tier-1 triage agent.
• HR & people ops — answer policy questions and onboard staff. See Policy assistant and Onboarding buddy.
• Operations — run procedures consistently and prep meetings. See SOP runner and Meeting prep agent.
• IT & security — internal helpdesk and alert triage with approvals. See Internal IT helpdesk and Security incident triage.

Why it fits

• Grounded in official sources. Agents answer from your own knowledge bases, not the open internet.
• Guardrails. Keep public-facing agents in scope with guardrails.
• Human approval. Require sign-off before any consequential action via Require Approval in Capabilities.
• Auditable runs. Scheduled and automated work is recorded — see Automation.

Get started

Browse the Agent Hub, or start with the Operations guides.