Retail & e-commerce

Retailers and online stores use TeamMate to handle high volumes of customer questions, keep marketing moving, and turn campaign and operations data into decisions — across the web, messaging, and the channels customers already use.

Where teams use it

• Customer service — answer order, returns, and product questions on your site or WhatsApp, escalating the hard cases. See Help center Q&A bot, WhatsApp support agent, and Tier-1 triage agent.
• Marketing — draft on-brand content, schedule posts, and analyze campaigns. See Brand-voice content writer, Social media scheduler, and Campaign analyzer.
• Operations — run standups and procedures consistently. See Daily standup bot and SOP runner.
• Finance — review expenses and reconcile. See Expense report reviewer and AP/AR reconciliation helper.

Why it fits

• Meet customers where they are. Publish to a website widget, WhatsApp, and more.
• On-brand and grounded. Use knowledge bases and tone presets so answers and copy stay consistent.
• Connected to your stack. Reach your store, help desk, and tools through the Composio app library and MCP servers.

Get started

Explore the Agent Hub, or start with the Customer support guides.